“I had to report a passenger who grabbed me while I was driving,” said Zuwena Belt, a Lyft driver in Portland, Oregon. Ms Belt runs a Facebook group for female ride-share drivers.
“After ending the ride, I placed a call to Lyft’s critical response team and the police. While [Lyft] were on the line, they refused to share information with the officer on scene.”
Lyft said it worked closely with law enforcement and had a process for providing passenger information but in almost all cases a warrant was required.
Several drivers told BBC News how both Uber and Lyft’s “lost and found” function – where passengers can get in touch directly with drivers to recover things left in the car – were being abused by those seeking to have more contact with drivers well after a trip had ended
[category global, sexual violence, sexual harassment, workforce discrimination]